⚠️ Important Information
Before proceeding with NovaGo account deletion, please be aware of the following:
- This action is permanent and irreversible
- All your account data, including rewards, coins, and withdrawal records will be permanently deleted
- Any pending withdrawals or transactions may be affected
- You will lose access to all NovaGo features and services
- This action cannot be undone once processed
📱 In-App Account Deletion
If you are currently logged into NovaGo: You can delete your account directly within the app by following these steps:
Open NovaGo App
Launch the NovaGo application on your device
Go to Profile Center
Tap on your avatar/profile picture on the home page to enter the Profile Center
Find Delete Account Option
Look for the "Delete Account" or "Account Settings" option
Confirm Deletion
Follow the in-app prompts to confirm your account deletion
📧 Email Request Method
If you cannot access the app or prefer email: You can also request account deletion via email by following these steps:
Prepare Your Information
Gather the following information:
- Your registered email address
- Your User ID (if known)
- Reason for deletion (optional)
- Whether you need a data backup
Send Email Request
Send an email to our support team with the subject line:
To: [email protected]
Include Required Information
In your email, please include:
- Your email address used for registration
- Your User ID (if available)
- Confirmation that you understand the deletion is permanent
- Any specific reason for deletion (optional)
Wait for Confirmation
We will review your request and respond within 24-48 hours. Your account will be deleted within 30 days of receiving your request.
📝 Email Template
You can use this template for your deletion request:
Subject: Account Deletion Request
Dear Support Team,
I would like to request the deletion of my NovaGo account.
Account Information:
- Email Address: [Your registered email]
- User ID: [Your User ID, if known]
- Reason for deletion: [Optional reason]
I confirm that I understand this action is permanent and irreversible. I acknowledge that all my account data, including rewards, coins, and withdrawal records will be permanently deleted.
Please process my account deletion request.
Best regards,
[Your name]
Need Help?
If you have any questions or need assistance, please contact us:
Email: [email protected]
Company: AMBER OFFICE SUPPORT LTD
We typically respond within 24-48 hours during business days.